Virtual and Mobile Help Desk Support
Help desk information is available on associated intranet and VA App Store pages and under “Help” within each app.
VA Mobile Help Desk:
For issues accessing VA Mobile apps or creating a video visit, contact the Help Desk.
Monday to Saturday | 7 a.m. – 7 p.m. CT.
National Telehealth Technology Help Desk (NTTHD):
For Veteran and staff issues with VA Video Connect, including issues with joining video session or receiving emails, contact NTTHD:
Veterans: 866-651-3180 (Option 1)
Monday to Saturday | 6 a.m. – 10 p.m. CT.